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FAQs

|FAQs
FAQs 2018-04-20T17:42:54+00:00

If you are setting up your mail on your computer:

  • Go to webmail.yourdomain.com
  • username@yourdomain.com + password
  • Click “Configure Email”
  • You will have options available
  • You can download a file for your particular system and double-click the file on your computer and it will automatically set up your mail.
  • If your system configuration is not available for download you can enter the settings provided manually.
  • for setting up in google mail, follow google mail instructions here.

Free street parking is available.

We accept all forms of payment.  Cash, cheque, Mastercard, Visa, American Express.

Please note: a deposit is required to begin work.

To maintain project integrity :

  • A link will be sent to you for uploading of files – so they are all in one place and not sporadic in emails. Click here to request access.
  • Provide all print project files, in the proper resolution (300dpi)
  • Provide highest quality video files possible.
  • for duplication – make sure you have checked your master content and authoring!
  • Guidelines for Pre-Designed Art Submission
    • CMYK 300dpi PSD, EPS, PDF
    • Remember to add 1/4” bleed (1/8” each side, top & bottom)
    • Leave 1/4” (1/8” each side, top & bottom) type safe – you don’t want your text at the very edge and possibly slipping off the edge.
    • Request Required Template if you don’t have one and follow the bleed line and type safe guides
    • Images 300 dpi or Hi-Res 72dpi jpg (generally 3000-4000px)
    • Include font files if submitted composition is layered.
  • Disc printing template available here!